News Archive 2022

Forces TV – Service Personnel Have Little Faith In Complaints System, MPs Say

Report on Inappropriate Behaviours – what does it mean for the Service complaints system?

Investigating undue delay on behalf of respondents: call for evidence

‘Unacceptable Level Of Inappropriate Behaviour’ In British Military – BFBS UK

Demystifying the role of the Assisting Officer

June 2019 Backlog Update

What the Ombudsman can and can’t do: a quick guide

No Ombudsman is an Island: The importance of collaborative working

May 2019 Backlog Update

The benefits of staff networks

4 tips for improving communication in the complaints process

Efficient, effective and fair: What does it mean and why is it important?