Quarterly Statistical Report: April - June 2022

Published
21 Jul 2022

At 09.30 on 21 July 2022, SCOAF released its Quarterly Statistical Report: April - June 2022. This report shows trends in 

  • How many Service Complaints are currently open beyond the 24 week target; and on average, how far past their target are they?
  • How many SCOAF investigations into Service Complaints were started in this quarter and in previous quarters?
  • How long do these investigations take?

What is the outcome of these investigations?