“Resilience but leave space for serendipity,” says the Ombudsman for the Armed Forces – We Are the City

After Christmas, Nicola Williams will become the first Ombudsman for the Military. Previously she was the Service Complaints Commissioner (SCC), which gives her oversight of how complaints are dealt with in all three sections of the military: Army, Navy and Air-force. Her previous post was as Ombudsman to the Cayman Islands, taking her back to her Caribbean roots.

https://www.wearethecity.com/resilience-but-leave-space-for-serendipity-says-the-ombudsman-for-the-armed-forces/

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