Published
12 Dec 2024
As of 30 November 2024, we have four Substance and Maladministration cases yet to be assigned to an investigator. The average time taken for the year to date, to assign these cases to an investigator is approximately five weeks. The most recent five cases were allocated to an investigator within three weeks.
There are no delays in processing Referrals, Admissibility Reviews and Undue Delay investigations.
Our Enquiries Team are happy to answer any questions and can be contacted by email at contact@scoaf.org.uk. If you would prefer to speak to someone leave us a message on 0300 369 0689 and one of the team will call you back